Terms & Conditions

Last updated: April 2026

These terms and conditions govern your use of the Parcelway website and services. By accessing this website or submitting an enquiry, you agree to be bound by these terms. Please read them carefully.

Parcelway is a trading name operated as an independent franchisee of World Options Ltd.


1. Use of this website

You may use this website for lawful purposes only. You must not:


2. Savings reports and quotes

Any savings estimate or rate comparison provided by Parcelway — whether via the website, email, or telephone — is indicative only. Final rates are subject to account setup, carrier verification, and the terms agreed upon activation of a shipping account.

Parcelway makes no guarantee that any estimated saving will be achieved. Actual savings will depend on your shipping volume, destinations, and service requirements.


3. AI Advisor

The AI Advisor tool on this website is provided for general informational purposes only. Responses are generated automatically and may not always be accurate, complete, or up to date.

The AI Advisor does not constitute professional shipping, legal, customs, or financial advice. You should not rely solely on AI Advisor responses when making business decisions. Parcelway accepts no liability for any loss or damage arising from your use of or reliance on the AI Advisor.


4. Intellectual property

All content on this website — including text, graphics, logos, and design — is the property of Parcelway or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without prior written permission.


5. Third-party links and services

This website may contain links to third-party websites or services, including carrier portals and the World Options client platform. Parcelway is not responsible for the content, privacy practices, or reliability of any third-party sites. Links are provided for convenience only and do not constitute endorsement.


6. Limitation of liability

To the fullest extent permitted by law, Parcelway shall not be liable for any indirect, incidental, special, or consequential loss or damage arising out of or in connection with your use of this website or our services, including but not limited to:

Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.


7. Disclaimer of warranties

This website is provided on an "as is" and "as available" basis. Parcelway makes no warranty that the website will be uninterrupted, error-free, or free from viruses or other harmful components. We reserve the right to suspend, withdraw, or modify the website at any time without notice.


8. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these terms by reference.


9. Governing law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.


10. Changes to these terms

We may revise these terms at any time by updating this page. The date shown at the top reflects the most recent version. Continued use of the website after any changes constitutes your acceptance of the updated terms.


11. Contact

If you have any questions about these terms, please contact us: