What you get after signing up

Switching is simple.
Support is built in.

Everything you need to manage your shipping — without the stress, without the guesswork.

Access to the best industry rates

World Options moves hundreds of millions of pounds of freight every year. That volume gives us leverage most businesses will never have on their own — and as a Parcelway client, you benefit from every penny of it.

8
Major carriers
160+
Countries served
30–45%
Typical saving

No commitment · No contracts · Response within 1 hour

Your dedicated account manager

A real person who knows
your business.

Not a call centre. Not a ticketing system. A single point of contact who understands your shipments and picks up when you call.

Direct contact
One number. One name. Always.
Response time
Same day. Usually faster.
What they handle
Problems, claims, queries, setup
Call us now

"A pallet went missing the week before Christmas. My account manager had it sorted in 24 hours. That kind of support changes how you feel about a supplier."

— Mark K., Operations Manager, B2B hardware supplier

AI shipping advisor

Your 24/7
shipping expert.

Got a question at 11pm before a big dispatch? Ask it. Instant answers, no Googling, no waiting.

Customs and cross-border rules

EU post-Brexit, EORI numbers, commodity codes, DDP vs DAP.

Carrier and packaging advice

Which carrier for Germany? Does DPD charge volumetric? What box size?

Claims, delays, and problems

What to do, what to send, who handles it. Clear answers, fast.

Free for everyone. No sign-up needed. Pricing requires sharing your current costs — the AI will direct you there when relevant.

AI Shipping Advisor

Online · Free · Always available

The platform

8 carriers. One simple system.

Enter your shipment once. See every option. Book in seconds.

Compare instantly

Economy, express, and same-day side by side. Our network rate already applied.

Save your packaging

Store common box sizes as presets. Repeat bookings take seconds.

Full tracking included

Every shipment tracked from collection to delivery. POD on all services.

When things go wrong

We fix it.
You get on with work.

Lost parcel?

We raise the claim. We chase the carrier. We handle the paperwork. Just tell us what happened.

Delivery delayed?

Your account manager escalates directly with the carrier. No hold music. No ticket numbers.

Not sure what to do?

Call us or ask the AI advisor. Either way you get a clear answer and someone who takes ownership.

Ready to see what
you could save?

Share what you currently pay. Free, within one hour, no commitment.

Access to the best industry rates

World Options moves hundreds of millions of pounds of freight every year. That volume gives us leverage most businesses will never have on their own — and as a Parcelway client, you benefit from every penny of it.

8
Major carriers
160+
Countries served
30–45%
Typical saving
Get my free savings report

No contracts · No setup fees · Cancel any time